1. Introduction

Welcome to DirectProperty.ng (“Platform”, “we”, “our”, or “us”).

We are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly.

By using our Platform, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

A. Personal Information

We may collect:

• Full name
• Email address
• Phone number
• Profile details
• Government identification (e.g., NIN/BVN for verification)
• Payment-related details (processed via third parties)

B. Account & Usage Data

• Login activity
• IP address
• Device and browser information
• Interaction with listings and features

C. Property & Uploaded Content

• Property details (location, price, description)
• Images and videos
• Documents (e.g., land titles, survey plans)

D. Communication Data

• Messages between users
• Call request logs
• Email/SMS notifications

3. How We Use Your Information

We use your data to:

• Create and manage user accounts
• Enable property listings and searches
• Facilitate communication between users
• Process payments and generate receipts
• Verify identities and documents
• Improve platform performance and security
• Send important notifications

4. Payment Processing

Payments on the Platform are handled by third-party providers such as:

• Paystack
• Flutterwave

We do not store sensitive payment details like card numbers.
All payment data is handled securely by these providers.

5. Verification & Compliance

To ensure trust and reduce fraud, we may:

• Verify identity documents
• Review uploaded property documents
• Conduct manual or automated checks

However, we do not guarantee the legal authenticity of user-submitted information.

6. Sharing of Information

We may share your data with:

• Other users (e.g., contact details when you initiate communication)
• Payment providers for transaction processing
• Service providers (hosting, email, analytics)
• Legal authorities if required by law

We do not sell your personal data.

7. Cookies & Tracking Technologies

We use cookies to:

• Improve user experience
• Remember login sessions
• Analyze platform usage

You can disable cookies via browser settings, but some features may not function properly.

8. Data Security

We implement industry-standard measures:

• SSL encryption
• Secure authentication systems
• Anti-fraud monitoring
• Regular backups

Despite this, no system is 100% secure.

9. Data Retention

We retain your data:

• As long as your account is active
• As required for legal or operational purposes

You may request deletion of your data (subject to legal obligations).

10. User Rights

You have the right to:

• Access your personal data
• Request corrections
• Request deletion of your account/data
• Withdraw consent where applicable

To exercise these rights, contact us.

11. Third-Party Services

We may use external services such as:

• Google Maps for location features
• Email/SMS providers for notifications

We are not responsible for third-party privacy practices.

12. Children’s Privacy

Our Platform is not intended for users under 18.
We do not knowingly collect data from minors.

13. International Users

Your data may be processed in different countries depending on hosting and service providers.

By using the Platform, you consent to such transfers.

14. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page.