1. Introduction

Welcome to DirectProperty.ng (“Platform”, “we”, “our”, or “us”).
These Terms of Service (“Terms”) govern your access to and use of our website, services, and features.

By registering or using the Platform, you agree to comply with these Terms.

2. Nature of the Platform

DirectProperty.ng is a buyer–seller direct connection platform that allows users to:

• List and discover properties
• Connect directly without agency involvement
• Access verified professionals
• Request verification services

We do not act as a real estate agent and are not responsible for transactions between users.

3. User Accounts & Registration

Users must:

• Provide accurate and complete information
• Verify their identity via email, phone, or official ID (e.g., NIN/BVN where applicable)
• Maintain confidentiality of login credentials

We reserve the right to:

• Suspend or terminate accounts for false information or suspicious activity
• Require additional verification at any time

4. User Roles

The Platform supports:

• Buyers – browse and contact sellers
• Sellers – list properties
• Professionals – offer services (lawyers, engineers, architects, etc.)

Each user is responsible for activities under their account.

5. Property Listings

Sellers agree that:

• All property information must be accurate and lawful
• Uploaded media (images/videos) must not be misleading
• They have legal rights to list the property

We reserve the right to:

• Remove or reject listings
• Flag suspicious or fraudulent content

6. Search, Maps & Data

The Platform may integrate mapping services such as Google Maps .
We do not guarantee:

• Exact location accuracy
• Availability of external services

7. Communication Tools

We provide:

• In-platform chat
• “Request a Call” features
• Email/SMS notifications

Users agree:

• Not to misuse communication tools
• Not to send spam, fraud, or abusive content

We may monitor communications for security and compliance.

8. Professional Services Directory

Professionals:

• Must undergo admin approval
• Must provide valid credentials

We do not guarantee:

• Quality of services
• Outcomes of engagements

All professional engagements are between users and service providers.

9. Payments & Fees

The Platform may charge:

• One-time registration fees
• Token-based payments for services

Payments may be processed via:

• Paystack
• Flutterwave

We are not liable for:

• Payment failures
• Third-party gateway issues

All fees are non-refundable unless stated otherwise.

10. Verification Services

Users may:

• Upload documents (titles, plans, etc.)
• Request property verification

We:

• Review submissions
• Provide reports where applicable

However, we do not guarantee legal validity of documents or ownership.

11. Content & Intellectual Property

All platform content (design, code, branding) belongs to DirectProperty.ng .

Users retain ownership of uploaded content but grant us a license to:

• Display
• Store
• Use for platform functionality

12. Prohibited Activities

Users must not:

• Post fraudulent listings
• Impersonate others
• Upload illegal content
• Attempt hacking or unauthorized access

Violation may result in:

• Account suspension
• Legal action

13. Admin Rights

We reserve the right to:

• Approve or reject listings and professionals
• Suspend or ban users
• Modify platform features

14. Platform Availability

We aim for high availability but do not guarantee:

• Uninterrupted service
• Error-free operation

Maintenance or downtime may occur.

15. Limitation of Liability

We are not responsible for:

• Property disputes
• Fraud between users
• Financial losses
• Professional service outcomes

Use of the platform is at your own risk.

16. Privacy

Your data is handled according to our Privacy Policy.
We implement:

• Encryption
• Secure authentication
• Anti-fraud measures

17. Termination

We may suspend or terminate access if:

• Terms are violated
• Fraud or abuse is detected

Users may also close their accounts at any time.

18. Changes to Terms

We may update these Terms periodically.
Continued use of the Platform means acceptance of changes.

19. Governing Law

These Terms shall be governed by the applicable laws of the operating jurisdiction.